Reservations Manager
Reservations Manager
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Location: Hybrid - Bengaluru
Company: Wildpath Hospitality LLP
Industry: Hospitality & Resort Management
Website: https://www.thealmanac.in/
Send your Resume to : Career@thealmanac.in
About The Almanac
Wildpath Hospitality LLP is a dynamic hospitality company committed to delivering exceptional guest experiences and optimizing revenue for our properties. Under our owner brand “The Almanac”, our mission is to operate resorts, villas and cabins to bring "soul, scale, and story" to every stay, with the goal of building India’s most loved boutique hospitality brand. The founding team comes with a diverse expertise of operations, marketing and technology across industries of hospitality and leading product & marketing in various successful startups in India.
Job Summary
The Reservations Manager will manage all reservation processes, ensuring efficient bookings and contributing to revenue growth. This role requires an organized individual with strong communication skills and attention to detail, dedicated to seamless guest service.
Key Responsibilities
● Manage and process all reservation requests across various channels (online, phone, email, OTAs, direct bookings).
● Maintain knowledge of property availability, rates, and promotions.
● Handle guest inquiries, modifications, and cancellations promptly.
● Ensure accurate data entry in the Property Management System (PMS).
● Collaborate with sales, marketing, and operations for seamless guest experiences.
● Generate reports on occupancy and revenue trends.
● Resolve guest feedback and issues for high satisfaction.
Qualifications
● Proven experience in reservations management within hospitality.
● Strong understanding of OTA platforms and revenue management.
● Excellent communication skills, both written and verbal.
● Proficiency in PMS and reservation software.
● Highly organized with exceptional attention to detail.
● Ability to work independently and as part of a team.
● Customer-focused with a commitment to outstanding service.
● Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Send your Resume to : Career@thealmanac.in
Location: Hybrid - Bengaluru
Company: Wildpath Hospitality LLP
Industry: Hospitality & Resort Management
Website: https://www.thealmanac.in/
Send your Resume to : Career@thealmanac.in
About The Almanac
Wildpath Hospitality LLP is a dynamic hospitality company committed to delivering exceptional guest experiences and optimizing revenue for our properties. Under our owner brand “The Almanac”, our mission is to operate resorts, villas and cabins to bring "soul, scale, and story" to every stay, with the goal of building India’s most loved boutique hospitality brand. The founding team comes with a diverse expertise of operations, marketing and technology across industries of hospitality and leading product & marketing in various successful startups in India.
Job Summary
The Reservations Manager will manage all reservation processes, ensuring efficient bookings and contributing to revenue growth. This role requires an organized individual with strong communication skills and attention to detail, dedicated to seamless guest service.
Key Responsibilities
● Manage and process all reservation requests across various channels (online, phone, email, OTAs, direct bookings).
● Maintain knowledge of property availability, rates, and promotions.
● Handle guest inquiries, modifications, and cancellations promptly.
● Ensure accurate data entry in the Property Management System (PMS).
● Collaborate with sales, marketing, and operations for seamless guest experiences.
● Generate reports on occupancy and revenue trends.
● Resolve guest feedback and issues for high satisfaction.
Qualifications
● Proven experience in reservations management within hospitality.
● Strong understanding of OTA platforms and revenue management.
● Excellent communication skills, both written and verbal.
● Proficiency in PMS and reservation software.
● Highly organized with exceptional attention to detail.
● Ability to work independently and as part of a team.
● Customer-focused with a commitment to outstanding service.
● Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Send your Resume to : Career@thealmanac.in